Pre-Sales FAQ

Do you have a question?

What makes Servage.net special?

Our technical platform is simply unique! We were the first (and most likely still the only) web hosting provider hosting all clients on clustered systems. Such systems provides the most stable and powerful environment for your website.

Can I host multiple domains?

Sure, you are able to host as many domain as you like on your account without any additional charges. Each domain name can have its own content or all domains can be set to serve the same site - you have full flexibility and control! You only need one account for all your needs.

Is it possible to disable PHP Safemode?

Yes, you are able to disable safemode directly via the control panel. Many scripts require safemode to be disabled (set to off) to work correctly. You are able to use such scripts with Servage by disabling safemode for your account.

Do you offer a money back guarantee?

Yes! Should you be unhappy with our service for any reason, we offer an unconditional 5-day money back guarantee. This makes new customers feel a lot safer - you can try out our hosting package without any risk.

How is your support?

The slogan of our support team is: We are here for you! We are available 24/7 and we are happy to help you 365 days a year.

How do I pay?

It is very easy. We accept five payment methods: Credit Card, PayPal, Skrill/Moneybookers, Bank Transfers and Cash. We recommend using Credit Card, PayPal or Skrill as payment method. When you sign up for our service you will be asked to chose your preferred payment method.

When do I have to pay?

If you choose PayPal or Credit Card as payment method you are able to choose quarterly, bi-yearly or yearly billing. If you wish to pay by bank transfer one year of pre-payment is required, this is because of high costs involved in bank transfers.

Are there any hidden charges?

Absolutely not! Everything is included in the price shown on our website, unlike most other companies your domain (including yearly renewal fee) is included in the low monthly price.

Can I host adult content?

Yes. At Servage.net we believe in freedom of speech and do not censor customer content in any way. However, we do not allow illegal content on our servers - no exceptions.

Do I own the domains registered through Servage.net?

Yes, you are the owner of the domain name. We do not lock domain names like other hosting provider. You have full control of your domain name as you are the legal owner.

How many domain names can I host on my Servage.net account?

You are able to host unlimited domains on your account without any additional costs. This is very unique as most other hosting firms charge large fees for just a few extra add-on domains..

How do you make it possible to offer so much for such low prices?

It is really a numbers game. Because our clusters uses extreme amounts of data transfer and disk space we are able to negotiate very advantageous contracts with our subcontractors - we then pass these savings on to you!

Do I really have unlimited bandwidth/transfer?

Yes! But in unlikely cases of extremely high use of our server resources, we preserve the right of setting your side offline. We would like to encourage our customers to respect our fair use policy in our terms of service.
However, we never charge heavy overuse fees as many other hosting companies do - with Servage your costs are fixed!

Which control panel do you offer?

Because of our large clustered systems, standard commercial available control panels is not an option for us. Such panels only work with smaller hosts using a single server, and not large fault tolerant systems like ours. As stability and uptime is important to us, we developed our own customized control panel. This panel is widely known to be one of the best in the industry.

How do I cancel my account?

You can cancel your account any time you like. Simply submit a support ticket in control panel stating that you would like the account cancelled. We appreciate if you include information why you are canceling your account - but it is not a requirement.

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