Presales FAQ - Do you have a question?
Welcome to our frequently asked questions page. Although we hope you find the answer you are looking for here we, urge you to contact us if you have further questions - we will be happy to assist you!
- What makes Servage.net special?
- Can I host multiple domains?
- Is it possible to disable PHP Safemode?
- Do you offer a money back guarantee?
- How is your support?
- How do I know if 510 GB is enough space for my website?
- How do I pay?
- How often should I pay?
- Are there any hidden charges?
- Can I host adult content?
- Do I own domains registered through Servage.net?
- How many domain names can I host on my Servage.net account?
- How can you offer so much for so low prices?
- What happens if I go over the bandwidth/transfer limit?
- Which control panel do you offer?
- How do I cancel my account?
What makes Servage.net special?
Our technical platform is simply unique! We were the first (and most likely still the only) web hosting provider hosting all clients on clustered systems. Such systems provides the most stable and powerful environment for your website. Read more here.
[top]Can I host multiple domains?
Sure, you are able to host as many domain as you like on your account without any additional charges. Each domain name can have its own content or all domains can be set to serve the same site - you have full flexibility and control! You only need one account for all your needs.
[top]Is it possible to disable PHP Safemode?
Yes, you are able to disable safemode directly via the control panel. Many scripts require safemode to be disabled (set to off) to work correctly. You are able to use such scripts with Servage by disabling safemode for your account.
[top]Do you offer a money back guarantee?
Yes! Should you be unhappy with our service for any reason, we offer an unconditional 5-day money back guarantee. This makes new customers feel a lot safer - you can try out our hosting package without any risk.
[top]How is your support?
The slogan of our support crew is: We are here for you! Being available 24/7 this could not be truer.
[top]How do I know if 510 GB is enough space for my website?
Quite simple - 510 GB is plenty of space (the same as 510000 MB). We host thousands of websites and 99% of them use well under 510 GB. The average website uses less than 50 GB disk space.
[top]How do I pay?
It is very easy. We accept five payment methods: Credit Card, PayPal, Moneybookers, Bank Transfers CashU (in selected countries) and Cash. We recommend using Credit Card, PayPal or Moneybookers as payment method. When you sign up for our service you will be asked to chose your preferred payment method.
[top]How often should I pay?
If you choose PayPal or Credit Card as payment method you are able to choose quarterly, bi-yearly or yearly billing. If you wish to pay by bank transfer one year of pre-payment is required, this is because of high costs involved in bank transfers.
[top]Are there any hidden charges?
Absolutely not! Everything is included in the price shown on our website, unlike most other companies your domain (including yearly renewal fee) is included in the low monthly price.
[top]Can I host adult content?
Yes. At Servage.net we believe in freedom of speech and do not censor customer content in any way. We do however not allow illegal content on our servers - no exceptions.
[top]Do I own domains registered through Servage.net?
Yes, we do not lock domain names. You have full control of your domain name as you are the legal owner.
[top]How many domain names can I host on my Servage.net account?
You are able to host unlimited domains on your account without any additional costs. This is very unique as most other hosting firms charge large fees for just a few extra add-on domains.
[top]How can you offer so much for so low prices?
It is really a numbers game. Because our clusters uses extreme amounts of data transfer and disk space we are able to negotiate very advantageous contracts with our subcontractors - we then pass these savings on to you!
[top]What happens if I go over the bandwidth/transfer limit?
Should you go over your transfer limit (unlikely) we will take your site offline for the rest of that period (unless an agreement is made). We never charge heavy overage fees as many other hosting companies do - with Servage your costs are fixed!
[top]Which control panel do you offer?
Because of our large clustered systems standard commercial available control panels is not an option for us. Such panels only work with smaller hosts using a single server, and not large fault tolerant systems like ours. As stability and uptime is important to us, we developed our own customized control panel. This panel is widely known to be one of the best in the industry.
[top]How do I cancel my account?
You can cancel your account any time you like. Simply submit a support ticket in control panel stating that you would like the account cancelled. We appreciate if you include information why you are canceling your account - but it is not a requirement.
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